DELIVERY

ALAN CROCETTI OFFER EXPRESS SHIPPING ON ALL ORDERS.

SHIPPING EXPRESS

1-3 DAYS (EU) 

1-3 DAYS (US AND CANADA)

2-5 DAYS (ROW – REST OF THE WORLD)

NOTICE: DURING SALES SEASON, SHIPPING MIGHT TAKE SLIGHTLY LONGER THAN USUAL.

WE OFFER FREE SHIPPING EXPRESS TO ORDERS ABOVE:

299€ (EUR EU)

350£ (UK*)

350$ (US)

350$CAD (CANADA)

500€ (ROW – REST OF THE WORLD)

*NOTE: WE ARE CURRENTLY NOT ACCEPTING ORDERS BELOW £135 GBP (UK ONLY)

NOTE: FREE EXPRESS DELIVERY POLICY DOES NOT APPLY TO ITEMS ON SALE

ALL ORDERS WILL BE SHIPPED VIA DHL EXPRESS WITHIN 7 WORKING DAYS FOLLOWED BY A TRACKING NUMBER

FREE RETURNS

YOU CAN RETURN THE ITEMS YOU PURCHASED WITHIN 14 BUSINESS DAYS FROM THE DATE OF ARRIVAL.

ITEMS RETURNED OUTSIDE THAT PERIOD WILL ONLY BE REFUNDED IF THE RETURN HAS BEEN AUTHORISED BY OUR CUSTOMER SERVICE TEAM.

WE WILL ONLY ACCEPT RETURNS OF ITEMS THAT ARE UNUSED AND RETURNED WITH ALL ORIGINAL TAGS AND PACKAGING INTACT

TO RETURN AN ITEM, PLEASE CONTACT CUSTOMERSERVICE@ALANCROCETTI.COM.

THE REFUND WILL BE ISSUED TO THE PAYMENT METHOD YOU USED ORIGINALLY. PLEASE NOTE THAT WHEN PROCESSING REFUNDS THROUGH PAYPAL, ADDITIONAL FEES MAY APPLY.

WHEN WE RECEIVE YOUR RETURNED ITEMS, OUR TEAM WILL ASSESS THEIR CONDITION AND WILL PROCESS THE REFUND IMMEDIATELY. 

NOTICE THAT DAMAGED OR WORN PRODUCTS ARE NOT ELIGIBLE FOR REFUND.

ITEMS PURCHASED AS ‘FINAL SALE’ ARE NOT ELIGIBLE FOR RETURN OR EXCHANGE, UNLESS THE PRODUCT HAS A MANUFACTURING DEFECT.